Managed IT Services

Get an Independent Technology Business Review, No Switch Required

You don't have to switch providers to find out where your IT setup is actually costing you. A Technology Business Review works alongside whatever IT support you already have, no access handover, no obligation to change anything, and tells you, in plain language, what's solid and what isn't.

What a Technology Business Review actually is

It's an outside, expert look at your current IT operations and health, run independently of your current provider. You get a written assessment of where things stand, a plain-language read on what's actually costing you money, and a prioritised list of what to fix first. Nothing about running the review requires you to give up or change your existing IT support.

This scope is deliberately general IT operations, not security-specific, that's what our Cyber Business Review is for. If your worry is security controls, cyber insurance, or compliance, that's the better starting point.

What you get

Basic

$890 ex GST

A focused review, ~4-5 hours of work, no privileged access needed. Your current provider never needs to know this happened.

  • Microsoft 365 tenant configuration + Secure Score check
  • Hardware/software asset inventory (self-reported + a light automated scan)
  • Backup coverage sanity check: exists? tested? retention length?
  • Licensing/vendor spend scan, worth naming here since AU audit providers commonly find $5,000–$20,000/year in wasted licensing or over-provisioned infrastructure for a business this size
  • A structured 45-minute interview with the owner

You get: a 1–5 maturity scorecard, a 6–8 page written report, and a 45-minute walkthrough call.

In-Depth

$2,950 ex GST

Everything in Basic, plus the depth a genuinely thorough review needs, ~14-16 hours, remote with an optional half-day onsite.

  • Network/firewall configuration review
  • Endpoint/device fleet audit including a hardware age report with a replacement timeline
  • Conditional access/identity review
  • Backup restore-test verification, not just "is it backing up"
  • IT support ticket/spend pattern review, if data's available
  • An informal gap read against Essential 8 maturity (not a certified assessment)
  • A prioritised 30/60/90-day roadmap

You get: a full written report, a 90-minute executive walkthrough, and a standalone hardware/software asset register you keep regardless of what you decide next.

Two clear promises

100% money-back guarantee

Your review should give you useful answers and a clear sense of what to do next. If you're not satisfied with its depth or value, tell us and we'll refund 100% of your review fee.

Available on both review tiers. No managed agreement required.

100% of your review fee credited

Decide you'd like us to manage your IT or cyber security? Sign a 12-month Managed IT or Managed Cyber Security agreement within 90 days and we'll apply your full review fee as a credit toward that agreement.

Basic: $890 credit. In-Depth: $2,950 credit. Amounts exclude GST.

Your review fee is credited to your account and applied to your monthly managed service invoices until used in full. The credit cannot be redeemed for cash or used for hardware purchases.

What happens after

Some businesses take the report and close the gaps with their existing provider. Others ask us to help directly, which is where the fee credit comes in. Either way, you keep the report, the scorecard, and (on In-Depth) the full asset register regardless of what you decide next. If ongoing managed IT is the right next step, explore our managed IT services.

Frequently asked questions

Does my current IT provider need to know about this?

No. Basic requires no privileged access at all, it's read-only and self-reported. Even In-Depth is scoped so this can run without your existing provider's involvement.

Is this a sales pitch dressed up as an audit?

No. Both tiers are built to stand on their own even if you never buy anything else, a scorecard, a written report, and (on In-Depth) a standalone hardware/software asset register you keep regardless of what you decide next.

How does the fee credit work exactly?

Choose either review tier and receive a credit equal to the full review fee toward a 12-month Managed IT or Managed Cyber Security agreement if you sign within 90 days. Your review fee is credited to your account and applied to your monthly managed service invoices until used in full. The credit cannot be redeemed for cash or used for hardware purchases.

What does the money-back guarantee cover?

If you are not satisfied with the depth or value of your Technology Business Review, tell us and we will refund 100% of your review fee. The guarantee applies to both Basic and In-Depth reviews, with no requirement to sign a managed agreement.

What if you find something urgent?

We flag anything critical immediately, not held back for the final report.

Get a straight answer on your current setup.

Book a Technology Business Review