Founder-led managed IT for Brisbane professional firms
Managed IT that stands up to scrutiny.
Keep your team productive, protect sensitive client information, and stay ready for insurer and compliance questions. You deal directly with a senior Microsoft 365 and security specialist who knows your environment.
Michael Jordison
Director & Offensive Security Professional
17+ years
Hands-on IT and cyber experience
Direct access
To the person accountable for your environment
OSCP + OSEP
Offensive security expertise
Root cause first
Fix the cause, not just the ticket
What bad IT looks like from inside your office.
You log a ticket Monday morning and hear back Wednesday afternoon. By then the team has spent two days working around it. The fix lands, and a fortnight later the same problem comes back, because no one looked at the cause. You're paying to put out the same fire twice.
And in between the fires, silence. No one's looking at your M365 environment, no one's flagging the licences you're double-paying for, no one's telling you what to sort before the next thing breaks. You only hear from your IT provider on a bad day, which means you only ever hear bad news.
That's not a people problem, it's a model problem. Most MSPs are sized to push tickets through a queue, not to actually look after a firm. We're set up the opposite way: smaller client list, a senior operator running it, and a habit of looking at the whole environment, not just the ticket in front of us.
What we do
Reliable IT, stronger security, and evidence you can hand over.
Three connected services for firms that need their technology to work every day and their controls to hold up when someone asks.
Managed IT Services
End-to-end IT management with fixed monthly pricing. We handle everything so you can focus on billable hours.
Managed Cyber Security
24/7 SOC monitoring through specialist security analysts, overseen by an OSCP- and OSEP-certified operator who knows how attackers work.
Cyber Compliance
Essential Eight, SMB1001, and DISP readiness. We assess the gaps, implement the agreed controls, and build evidence for the framework that applies.
Why Novaguard
"I started Novaguard because too many good firms were putting up with bad IT, and being told that was normal."
Before Novaguard I spent years in professional services IT, and on the offensive side of security. Same firms, same patterns: ticket queues that never close properly, MSPs running thirty clients per technician, owners getting no strategic advice because no one was paid to give it.
The OSCP and OSEP work taught me what bad infrastructure actually breaks under pressure. The MSP work taught me how rarely anyone looks at it until it does. Most providers do one or the other. Doing both is the whole point of Novaguard.
Novaguard is deliberately founder-led and works with a limited number of firms at a time. When you call, you get a senior operator who already knows your environment, while 24/7 monitoring and specialist coverage are supported by trusted delivery partners.
Michael Jordison
Director, Novaguard Technology Group
Local, and deliberately narrow.
We primarily work with Microsoft 365-based professional firms of around 10–40 staff across Brisbane and Southeast Queensland, including accounting, law, engineering, allied health, architecture, and financial planning. These are firms where downtime costs billable work and clients expect sensitive information to be handled properly.
Have a chatOSCP and OSEP certified. Microsoft 365 specialists. Essential Eight, SMB1001, and DISP support.
Want an honest outside read on your IT?
Twenty minutes, no pitch. Tell us what is getting in the way and what scrutiny your business faces. We'll tell you whether we are a fit and what the sensible next step is.
Book a 20-minute fit call